The Leeds Creator Cup (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, including when you visit our website, purchase tickets, or participate in the Leeds Creator Cup event.

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

We collect and process different types of personal information depending on how you interact with us. This includes:

a) Information You Provide to Us Directly:

• Contact Information: Name, email address, phone number, and postal address when you purchase tickets or contact us.
• Payment Information: When you purchase tickets or make a donation, we collect payment details, including credit/debit card information. Payment processing is handled by a secure third-party provider.
• Registration Information: When you sign up for our newsletter, we collect your name and email address.
• Event Participation: If you participate in the event (e.g., as a player, volunteer, or staff), we may collect health and emergency contact information.

b) Information We Collect Automatically:

When you visit our website or interact with our content, we automatically collect:

• Device Information: IP address, browser type, operating system, and device type.
• Usage Information: Pages viewed, time spent on pages, and how you navigate through our site.
• Cookies and Tracking: We use cookies and similar tracking technologies to understand how you use our website and improve your experience. (See Section 7 for more details.)

c) Information from Third Parties:

We may receive information about you from:

• Payment Processors: Transaction details, including successful or failed payments.
• Social Media Platforms: If you interact with our social media accounts, we may collect information such as your username and comments.

2. How We Use Your Information

We use your personal information to:

• Provide Services: Process ticket purchases, manage event participation, and respond to your inquiries.
• Improve Our Services: Analyse usage data to improve our website and event experience.
• Marketing and Communication: Send you event updates, promotional offers, and news (if you have opted in).
• Legal Obligations: Comply with applicable laws, regulations, and requests from law enforcement authorities.
• Protect Against Fraud: Detect and prevent fraudulent activity and unauthorized access.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

a) Service Providers:

We work with trusted third parties to provide services such as payment processing, ticketing, marketing, and IT support.

b) Legal and Regulatory Authorities:

We may disclose your information if required by law or to protect our legal rights.

c) Business Transfers:

If the Leeds Creator Cup is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. How We Protect Your Information

We take appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, and loss. These include:

• Secure servers and encrypted storage.
• Restricted access to personal data on a need-to-know basis.
• Regular monitoring and security updates.

5. How Long We Keep Your Information

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. We will delete or anonymise your information once it is no longer required.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can ask us to correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
• Withdrawal of Consent: If you have provided consent for marketing, you can withdraw it at any time.
• Data Portability: You can request a copy of your data in a structured format.

To exercise any of these rights, contact us.

7. Cookies and Tracking

We use cookies to:

• Improve website functionality and performance.
• Personalise your experience and remember your preferences.
• Provide targeted advertising (if applicable).

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality (e.g., ticket purchase).
• Performance Cookies: Track how visitors use our site to improve user experience.
• Targeting Cookies: Provide relevant advertisements based on your browsing behaviour.

You can manage cookie preferences through your browser settings.

8. Marketing Preferences

We will only send you marketing communications if you have given consent. You can opt out at any time by:

• Clicking the “unsubscribe” link in our emails.
• Contacting us.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any information.

10. Children’s Privacy

Our services are not directed at children under the age of 16. If we become aware that we have collected information from a child without parental consent, we will delete it immediately.

11. International Data Transfers

If we transfer your information to a country outside the UK or European Economic Area (EEA), we will ensure that adequate protection measures are in place, such as standard contractual clauses.

12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you directly where possible. Please check back regularly to stay informed.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us.

By using our services, you confirm that you have read and agree to this Privacy Policy.